As a writing instrument manufacturer, PCA can react quickly to unique customer needs.  We develop creative solutions for customers with special projects or uncommon requests that fall outside the scope of most pen suppliers. With decades of experience in pen and marker manufacturing, the team at PCA can think of out the box to develop creative solutions and quickly effectuate change.  Below are several case studies showing our ability to step up when presented a challenge.

  • CASE STUDY #1

    • Challenge
      • Major retailer placed opening order for 1.25 million pens
      • Project required over 300 SKUs each with a different full color art design
      • Quantity per SKU ranged from 250 to 60,000 pens
      • 12-week deadline to deliver order complete
      • 4 weeks into the project customer requested assistance packaging the pens into multi-packs
    • Solution
      • Internally addressed all prior commitments, capacity and personnel with middle management
      • Created workflow to proof artwork, manufacture components, and track designs
    • Results
      • On time delivery of high quality, packaged product
      • Program in 4th consecutive year
  • CASE STUDY #2

    • Challenge
      • Fortune 100 company interested in unique USA made for promotional campaign
      • Customers’ design concept was not practical given time and budget constraints
    • Solution
      • Invited customer to tour facility to better understand the design and molding process
      • PCA’s engineering and production teams discussed with the customer how we could achieve a similar look and feel to the pen plus ensure it was delivered on time and under budget
    • Results
      • On time delivery of a unique pen used for a nationwide promotional campaign
      • 5 years on consecutive use